eScan Anti-Virus 2014 is a basic virus protection program that is capable of removing Trojans, spyware, scareware, malware downloads and other similar viruses. While it is not the most feature-rich program available, it has been shown to be competent enough for home use, and some home offices work well with it. eScan Anti-Virus 2014 also has a firewall, which has displayed very good blocking abilities, being able to block most threats before they can even enter the computer and cause any damage. It also has some other features that make this useful for people, especially gamers. This review will consist of the features and customer support associated with this program, which will be useful for you to know if you are comparing similar antivirus programs.
Features of eScan Anti-Virus
Many consumer-level antivirus programs do not come with a firewall, but eScan Anti-Virus does include one. This is useful for blocking threats like viruses and hackers. While it is a little lacking when it comes to blocking threats from the Internet, this program can easily detect and remove any malware that happens to sneak through. Another useful function is that, whenever a game is playing, this program will actively block all alerts that would interrupt the game. This makes it easier to play without a window getting in the way.
Ease of Use of eScan Anti-Virus 2014
eScan Anti-Virus 2014 has a very basic user interface that is easy to navigate. There are only a few buttons, and unless you go into the advanced settings, you should not have any problems going through tools and features. If you need to turn off a tool, such as the firewall, this can easily be done with a few clicks.
Customer Support Quality
eScan Anti-Virus 2014 provides the common customer support contact methods, including email, live chat and by phone. When contacted, the customer support was satisfactory and the staff was able to help on all reported issues. There were some pauses, when representatives had to check for more information, but otherwise the support was pretty good.
Main Advantages of eScan Anti-Virus
Most low-priced antivirus software packages do not automatically come with a firewall, and seeing a program like this is very refreshing. It is also very simple to use, and even the newest of computer users should be able to figure it out without looking at the manual. The gaming mode feature is also a nice addition for gamers, especially if they are playing games where pausing is not an option. Overall, this program is great for home users.